Service Guarantee

I pride myself on making customer service a top priority so I personally guarantee the following at each of my performances:

 The volume will be set to appropriate levels at all times. During cocktails and lunch/dinner, I play music softly enough so that guests can carry on conversations without having to shout. When it's time to dance, the music is made louder, but not painfully so. Usually I am right on the money with my volume settings, but if you should ever find it to be either too loud or too soft, tell me and I'll adjust the volume level to your preference.

 I will arrive on time. Whenever possible, my equipment will be set up, tested, and sound checked before your guests arrive.

 My team (DJs, Dancers, etc.) will be dressed appropriately. We dress to please. Your event may require formal tuxedos, or, you may prefer us to be dressed semi-formal, or casual. If you are having a themed party, a costume may be the proper attire. Whatever the event, we will dress appropriately. There is never an added fee for formal attire.

I will act professionally. I won't drink alcohol or smoke before or during your event. I will treat you and your guests with professional courtesy.

   When children are present, I will work hard to keep objectionable lyrics out of my show and keep it "family-friendly."

 I will coordinate with you and your other event professionals (i.e., banquet manager, photographer, videographer) to ensure that your event flows smoothly and all of your special memories are recorded.

 I will use only professional and well-maintained equipment. Your party will NEVER have to end early due to equipment failure. My high quality sound systems include professional brands, such as Makie, Rane, and Shure. My main speakers are elevated on stands to project the sound above the crowd, not into them. Proper speaker placement allows coverage of a large area without having to crank the volume to excessive levels. My equipment is rack-mounted, concealed behind a black booth facade, and appears attractive. You can be assured that my sound system will be adjusted to the acoustics of your room.

  You are entitled to receive a personal entertainment consultation (except for the Basic No-Frills DJ Package which does not include a consultation) carefully covering all the details of your party. Whenever possible the consultation will be held at least one month prior to the event (not one or two days before) This allows me to organize and personalize your party in advance, and prevents the headaches of having to make last-minute decisions at the reception. To ensure that no details are lost, I will help you fill out one of my party planning forms.

 I am always available to discuss details of your event by telephone or email. I will give you my cell phone number so that you can quickly reach me in an emergency. The week of the event I will check back with you to make those last-minute confirmations.

Your event will receive my full attention. You deserve nothing less.

All conditions on your contract will be fulfilled. I worked hard to become a Disc Jockey Entertainer because I love to play music and entertain. I take great pride in my work. I strive to make each performance My best. Whether playing for a large formal gathering or a small backyard party, I treat every event with the professional courtesy and attention that it deserves.